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Frequently Asked Questions

You can create an account very easily. Simply click on SIGN UP, enter your e-mail and a secure password, and you’re good to go.

Just select: ‘My account - General - Change my email address’ in the account setting form.

For your own security, we only allow e-mail address modifications after following an identification procedure. Please contact our customer service team via ticket for further information.

You can submit your request via your account (under ‘My Account - Contact Customer Service’) or via our web contact form below (please make sure to enter the primary e-mail address of your GX BLOCKS Mining account).


We do offer a wallet service, to store, swap, deposit and withdraw digital assets.  Please go to MY ACCOUNT WALLETS in your GX Dashboard profile and you will find a confirmation step for every type of wallet. After you activate the coins of your selection, we will generate a wallet address.

If you have decided that you want to delete your account and stop being a member of the GX Blocks Mining family, please contact our customer service using your primary e-mail address. Just select ‘My account - My Personal Info in our topic drop-down menu.

We wish you success in all your future crypto endeavors!

As soon as you choose which contract you want to place in order:


Go to the Cart Checkout section on your GX Blocks Mining account and choose your payment method - Paypal or Credit card (Mastercard, Visa) or cryptocurrencies and then click on CONTINUE TO ORDER REVIEW.

Read the Terms of Service by clicking on VIEW AGREEMENT - once you scroll down to the end of the agreement, you will be able to click on AGREE AND CONTINUE and then, confirm the order.

If you pay with cryptocurrencies, please transfer the right coin amount to the given address as fast as possible (if the order expires after sending your coins, please get in touch with Customer Service. They will approve your order manually).


If you pay with credit card, please follow the procedure and fill out ALL the details on the forms. You may be asked for personal identification by our CC processor. Only if the identification process is finalized will your contract be approved.


Once paid, your order should be displayed as approved on your GX Blocks Mining account. If this is not so, please contact customer service via our web form or through the “Contact Us” section of your account.

The cost is a one-off payment. You will find the details about upfront costs and fees in the Terms of Service of your contract.

As soon we send out the coins, the transaction is within the blockchain waiting for confirmation. We can assure we send out the transactions with the proper fees but sometimes there are some delays in the blockchain. Unfortunately, we cannot accelerate this process from our end. Please keep in mind that some wallets only show the transactions once a certain number of blockchain confirmations have been reached.

All of GX Blocks products do not have a maintenance fee.


The maintenance fee covers all costs related to mining including, inter alia:

  • electricity cost
  • cooling
  • maintenance work
  • hosting services

Right of withdrawal

    1. You are entitled to withdraw from the services contract within 14 days of its execution.
      1. For the purposes of the exercise of the right of withdrawal the provision of the service shall be deemed to occur once the button  with “Order With An Obligation To Pay” is selected.
    2. At any time before the provision of the service the Customer may exercise the right to withdrawal.
    3. In order to exercise the right of withdrawal, you must notify about your decision to withdraw from this contract with a clear statement addressed via email to the Service Provider.
    4. You can use the attached template of withdrawal form, without this being mandatory.
    5. You can also fill in and submit your template form or any other statement from our website (www.gxblocks.io).
    6. If you use this feature, we will promptly transmit to you on a stable medium (e.g. email) a confirmation of your withdrawal.
    7. In order to comply with the withdrawal period, it is obligatory to send your statement on the exercise of your right of withdrawal, before the withdrawal period expires.
    8. Consequences of the withdrawal
      1. If you withdraw from this contract, we will return to you all the money or cryptocurrency received from you without unjustified delay, and anyway within 14 days from your decision to withdraw from this contract in execution of the Service Provision. Any mined cryptocurrency shall remain with the Service Provider.
      2. We will execute the above refund using the same payment method you used for the initial transaction, unless you have explicitly agreed to something different and in any case, you will not be charged for such a refund.
        1. If the payment was made in cryptocurrency the amount equal to the fee of the plan you purchased will be returned to you. 

We intend to provide built-in exchanges in GX Platform to swap between hundreds of assets and thousands of pairs instantly, through our strategic partners Shapeshift and  Changelly. All the transcactions and exchanges beetween digital assets are not performed from GX Blocks but from the 3rd Party provider you have selected using and agreed the term of use of the plugin service provider. 

At the Beta launch of GX Platform, userswill be able to securely store, manage and exchange:
Bitcoin, XRP, Ethereum, and more than 17 other blockchain assets.



  • NO Hidden Fees 
  • Professionally Managed Simple And Flexible 
  • Fixed charges No entry or exit fees 
  • Intelligently diversified GXB Pool Public Live Dashboards, 
  • Automatic rebalancing and reallocation of new funds 

SMART BITCOIN MINING PORTFOLIOS
  
GX Blocks Smart Portfolios are designed to put your leasing computing power contracts to work and on track for the long-term. Steps to create a diversified mining profile: 

1) ​Create your basket of GX Blocks Smart Mining Contracts: ​GX-S, GX-L, GX-M.

Type of GX Contract List.

  • GX-S , 12 Months of active Bitcoin Mining, 6 TH/s, (200$)  
  • GX-M, 24 Months of active Bitcoin Mining, 6 TH/s,  (400$)
  • GX-L, 48 Months of active Bitcoin Mining, 6 TH/s,   (800$)


2) Choose a diversified profile to match your objectives in a digital currency. 

GX Blocks Profile Risk Profile Details 

  1. Defensive Portfolio BTC (50%)/ Fiat (50%) 3/5 Preserving capital is important, but you are targeting performance higher than traditional saving schemes. 
  2. Growth Portfolio BTC (50%)/ Rebuy(50%) 4/5 You are ready to take more risk to achieve crypto growth over the long term. 
  3. Multi-Asset P. BTC (35%)/ XRP (35%)/ Fiat (30%) Your aim is to maximise total return 4/5  while taking into account a diversified strategy. 
  4. Moderate Portfolio BTC (100%) 5/5 Accept more frequent ​fluctuations​ in the value of your crypto to achieve higher performance. *Payments and Rebalance Period every first day of each month. 

3)​ Purchase your GX Contracts and start receiving monthly earning in the form of digital asset of your selection.


KEY CLIENT INFORMATION (1)

Included Services :

Multi-cryptocurrency account.

Real-Time Portfolio Performance.

Exchange built-in to buy & swap Crypto.

Blockchain Portfolio Management Solution.

Automated re-balancing with Smart Contracts.

Manage your CryptoTax liability with one easy solution.


Main GXB Dashboard, live statistics of full scale operations in eco-friendly projects and mining center extensive fund overview.

  • Monitors live performance of the projects around the world.

  • Professional due diligence and risk report for each investment.

  • Live Feed Megawatt power production and Hash Rate from the mining farms.

The platform will also contain an individual user dashboard, which links the users to E-GXB dashboard, display information regarding their GXB balance, and display live the current investments that GXB Energy owns. Additionally, display a real-time feed of the energy each system produces and estimated payouts, based on your GX Contracts holding.


Client GX|ASPR Services & Fees 

This plan covers the following costs associated with your mining contracts: 

1. Asset allocation and portfolio construction by GX Blocks & 3rd Party Associates. 2. All ongoing portfolio manager due diligence provided by GX Blocks P.C. 3. Transferring/ Exchanging digital asset generated from the purchase of GX-L Contracts. 4. Custody of digital assets. 5. Detailed performance reporting, monthly statements and trade confirmations. 6. Continuous monitoring of your investment strategy, relative to your risk and objectives. 7. Proactive communications from your GX Blocks portfolio manager.


Professionally Managed Simple And Flexible 

  • Fixed charges No entry or exit fees 
  • Intelligently diversified GXB Pool Public Live Dashboards, 
  • Automatic rebalancing and reallocation of new funds

A mining day usually starts at 00:00 UTC and ends at 23:59:59 UTC so your miners will mine for you 24 hours a day and act exactly according to your settings (see “mining allocation”).


We have a lot of scripts running, and there are numerous checkups that are being done, which even include checking some parts of the process manually, to maximize mining outputs for our customers.


Therefore, as a result of that, the time between two outputs can (and will) occasionally be longer than 24 hours. On the other hand, it can also be shorter than 24 hours. The fact is, you will receive a mining output for each mining day. 

Keep in mind that all of our mining outputs are daily and automatic, but the actual transfer to your wallet takes place each first 48 hours of the month.


Also, when you order via debit/credit card, your mining outputs will be held for 30+2 days, as stated in the Terms of Service. We do so because of fraud and security reasons. Once the month passes, the full amount will be released to the “Activity > My Activity” section (and to the wallet, if the threshold has been reached), and from then on you will receive a monthly output.

For security reasons, we do not disclose the exact location of our mining farms. We are operating several mining farms that are located in and outside the Greek boarders. Our location selection is electricity cost and availability of cooling which are the most important factor of cryptocurrecy mining. 

You are able to mine Bitcoin and various altcoins directly via our Smart GX Mining allocation page*. The availability of cryptocurrencies you can receive depends on the available coins we provide through our supported coins and wallets.


You must choose an allocation strategy for your GX contract in order to determine the cryptocurrency received for your mining output. If no allocation has been made, the mining output will default to the following for the given blockchain algorithm:

SHA-256 contract - Bitcoin

GX Blocks Smart Mining Advanced Allocation:

It allows you to get mining outputs in many different coins even if they are not mined directly by a certain algorithm. For example, you can get mining outputs in any other coin while mining with an SHA256 algorithm!

That is possible by mining the bitcoin directly, which is then automatically swapped to your selected cryptocurrency or stable coin by our algorithmic framework. The Allocation function is designed for customers to receive delivery of their mining results in their preferred cryptocurrency. 

It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining. Depending on the blockchain algorithm you select and the associated mining service agreement you enter into, you can either mine native cryptocurrencies directly or use the Smart Contract Portfolio Allocation to other cryptocurrencies (marked with AUTO), and even choose a specific allocation for them. For example: 60% LTC, 20% BTC and 20% ETH. The first mining output is record after 48 hours of contract activation, and then a monthly mining output will follow to you private wallet.


Remark: Every day of mining will be recorded and sent to your account in the first 48 hours of the upcoming month.


Please refer to section “When do I get my mining output?” for more details.

GX Blocks Energy is a hybrid investment product which offers Bitcoin Mining Contracts based on Cloud mining and Renewable Energy Sources. By combining the two sectors we are offering a scalable, eco-friendly and resilient to market conditions investment , with no hidden fees, electricity costs and contract disruptions. Our customers range from millennials making their first investment, cryptocurrency enthusiasts to investment advisors at major institutions making purchases for clients

To get started, please Sign up and purchase your total hashrate power of the GX Contract. You don't need any special hardware or software or even to keep your own computer on to do cloud mining, we will do the mining on your behalf. 

GX BLOCKS PLATFORM

Due to the decentralized and transparent nature of our product, we provide real time tracking solution of both Mining and Renewable resources operations. In my GX Dashboard we provide only the info of your GX Contract portfolio you own.

Main GXB Dashboard, live statistics of full scale operations in eco-friendly projects and mining center extensive fund overview.

  • Monitors live performance of the projects around the world.

  • Professional due diligence and risk report for each investment.

  • Live Feed Megawatt power production and Hash Rate from the mining farms.

The platform will also contain an individual user dashboard, which links the users to E-GXB dashboard, display information regarding their GXB balance, and display live the current investments that GXB Energy owns. Additionally, display a real-time feed of the energy each system produces and estimated payouts, based on the user’s token holdings/share of the project.


Wallet Management Solution

Real time monitoring of Renewable Energy plants and Power production & consumption from Mobile Mining Units.

Contract Management 

GX Contract performance dashboard. Daily updated and stored in  blockchain ledger. Display history and active contracts of the account. 

Due to the nature of the product, a  prediction of the revenue would be subjective. You may refer to the calculator GX Blocks Contract Calculator or other public mining calculators (linkto make an estimate of the projected revenue. It should be noted that these calculations are variable since they are based on the current difficulty block reward, and exchange rate for particular coin, which may vary over time.

When purchasing a GX Contract, you gain access to computing power from our dedicated data centers for the purpose of cryptocurrency mining. Our contracts are of fixed duration and computing power without any ongoing or unexpected fees. The computing power belongs to you, as well as the rewards from the cryptocurrency mining.

You will be receiving Bitcoin payouts on daily basis depending on amount of TH/s you purchased.


GX Blocks mission is to provide to our users an all-in-one, user friendly,  end-to-end solution that facilitates fast and easy access to cryptocurrency mining. Our facilities backed by renewable energy assets, contribute to create the ideal conditions for experienced and newcomer users to get engaged in the DLT ecosystem through a risk averse business model. That is why GX Blocks has developed a fully automatized mining infrastructure solution with mobile mining unit that can be connected directly to the power source. This allows us to always strategically position our Mobile Mining Units in areas with a limited access for development or difficulty to be connected with the grid.

Maximum energy efficiency.
Our GX mining concept allows targeted placement of our mining hardware units at sites where clean energy plants produce 24/7 energy which is required to run the miners. This way, we “cut” the energy fees and grid costs for the power used for mining. With this strategy, we achieve revolutionary, low electricity prices.

Cutting-edge cooling technology.
We will use self-regulating liquid cooling system specifically designed for the blockchain mining industry. This liquid is patent cooling system from 3M achieves a best-in-class energy efficiency by lowering the cooling costs by 80%. That is translated in 16-20% of the total power consumption of a mining unit. .


True scalability.
  Mass production & scalability has been deeply embedded into GX Blocks DNA from day one. Our Mobile Mining Units use a wide range of standardized components that facilitate the mass production. Our investment in software is safeguarding our growth trajectory by providing the necessary means to operate a large fleet of MMUs. According to recent benchmarking studies, the centralization of hashing power in the hands of a few is a risk universally perceived as high by large- and small-scale miners. However since GX Blocks is able to “mine” a broad set of cryptocurrencies, our mobile mining units reduce this concentration of power, as well as the dependency on a single government (e.g. regulatory changes), single energy providers (e.g. energy shortages or rapid price increases) and single cryptocurrencies (e.g. crash of single cryptocurrency).


Supporting the smart grid.
Our mobile mining units are designed and built to operate at remote locations near energy sources such as solar plants, wind turbines or hydropower plants. Our mobile mining units can be integrated into a smart grid and flexibly take the load off of energy grids. 



The pivotal parameter for cryptomining is the electricity price, where rewards and the depreciation of hardware are similar for every market participant. For commercial miners, the cost of data center infrastructure is equally important. We at GX Blocks have addressed both of these cost drivers with our concept of Mobile Mining Units: it is a modular, simple, robust and highly cost-efficient framework for any data center operation with the flexibility and standardized size required for a global deployment strategy.

Hash Rate - A hash is the output of a hash function and, as it relates to Bitcoin, the Hash Rate is the speed at which a compute is completing an operation in the Bitcoin code. A higher hash rate is better when mining as it increases your opportunity of finding the next block and receiving the reward.

TH/s (terahash per second) - this abbreviation represents computing power of your account and has direct influence on your mining results.

You also need to understand its effect on your capacity to mine the coins. Having good knowledge in hash rate can help you make the best decisions when you are creating you GX Mining Portfolio.


Defining A Hash Rate

In simple terms, a hash rate can be defined as the speed at which a given mining machine operates. Crypto mining involves finding blocks through complex computations. The blocks are like mathematical puzzles. The mining machine has to make thousands or even millions of guesses per second to find the right answers to solve the block.


In other words, to effectively mine a block, the miner should hash the block’s header such that it’s below or equal to the “target.” The target changes with every change in difficulty. To arrive at a given hash (or target), the miner has to vary some of the block’s headers, which is known as a “nonce”.


Each nonce begins with “0” and is increased every time to get the necessary hash (or target). Given that the varying of the nonce is a game of chances, the chances of getting a given hash (or target) is very low. The miner, therefore, has to make numerous tries by varying the nonce. The number of attempts that miner makes per second is known as the hash rate or hash power.


Measuring The Hash Rate And Its Units

Hash rate is computed in hashes per second (h/s). Some of the common terms used include mega, giga, and tera depending on the number of hashes. For instance, a machine with a speed of 60 hashes per second will make 60 guesses per second when trying to solve a block. Kilohash (KH/s) is used for 1,000 hashes, megahash (MH/s) for 1,000 kilohashes, terahash (TH/s) for 1,000 megahashes, and petahash (PH/s) for 1,000 terahashes.


The various machines used to mine different cryptocurrencies don’t have equal hashes. For instance, a mining machine for bitcoin has a different hash rate from that of ethereum. This can be defined by the different algorithms used by the cryptocurrencies as they don’t use the same amount of memory and computing to be mined.

Payouts are generated monthly, but you will receive your outputs only once they have accumulated to a certain quantity. These minimum mining outputs are set in order to avoid that customers pay multiple fees for receiving small amounts in their wallets. 


World Energy Demand Growth is increasing and will peak before 2030 due to unprecedented efficiencies created by new technologies resulting to stricter government policies on carbon emissions. Blockchain network is estimated to consume at least 133.1 Terawatts of electricity per year currently and will continue to grow. Investors entering the market have difficulties such as slow processes, difficulty in transferring capital, intermediaries, location restrictions and Power balancing alliances.

GXB Energy wants to revolutionize the investment industry by providing open, transparent and decentralized access to investors globally. Through the power of blockchain technology and decentralization, we can offer investors direct access to profitable, eco-friendly projects without extensive fund commitment and giving them access to potential energy blockchain energy features of the platform.

GXB Platforms advantage compared to other businesses is its contracts income diversity ,by generating growth based on the production of sustainable energy by financially supporting  projects on renewable energy sources and blockchain technology.But also the opportunity to the user to track in real time the overall status of the operations , participate in the overall progress of future plans and access our Web Applications Solutions.

Since third-party calculators are a popular way of estimating mining performance, we have set up a Performance estimation tutorial on how to make your own calculations, along with the general explanation about potential mining scenarios. When evaluating the benefits, please keep in mind that mining, and using our service, is subject to a daily maintenance fee (if applicable to your mining plan) which must be deducted from the daily mining rewards. The results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining. Neither of those can be predicted, so each customer must make an independent decision about the benefits of cryptocurrency mining and, in doing so, should consider the risks and their own circumstance when choosing whether to mine. 

These are our payment methods:

  • Paypal: Express Check Out
  • credit/debit card: Visa, Mastercard
  • cryptocurrencies: Bitcoin, Ethereum, Litecoin, etc.

Credit card purchase limits per user account:

  • Successful purchases per day: 5
  • Successful purchases per week: 10
  • Minimum purchase amount: 10.00 USD
  • Maximum transaction limit: 6,000 USD
  • Daily purchase limit: 25,000 USD
  • Monthly purchase limit: 25,000 USD

Bank Account & Cryptocurrency purchase limits per user account:

  • Successful purchases per day: unlimited
  • Successful purchases per week: unlimited
  • Daily purchase limit: unlimited
  • Monthly purchase limit: unlimited

Note that different limits may apply for our special offers.
Also, In some rare cases, some issuing banks may charge additional fees from customers who purchase Bitcoin or cloud mining services via credit/debit card. They call it ‘cash advance’. If considered, please contact your bank beforehand for further information.

Registration is free and we are not charge any maintenance fees in GX Contracts.


Minimum withdrawal amount is equivalent to $10 in contract currency.  


A cryptocurrency (or crypto currency) is a digital asset designed to work as a medium of exchange using cryptography to secure the transactions and to control the creation of additional units of the currency. Cryptocurrencies are classified as a subset of digital currencies and are also classified as a subset of alternative currencies and virtual currencies.